Hire terms & conditions

Portable Skip Bins Pty Ltd, trading as Portable Skips Sydney · Effective November 2026

1About these terms

These terms apply to every booking with Portable Skip Bins Pty Ltd ("we", "us"), trading as Portable Skips Sydney, an independently owned Portable Skips franchise.
By making a booking, you ("you") accept these terms and our published charges in Prices & fees.
All prices are in Australian dollars and include GST.

Your booking is confirmed once it is paid in full.
For phone bookings we send a secure payment link. We dispatch the skip once payment is received.
We don't charge a card surcharge. The price shown is the price you pay, unless an adjustment applies under clause 7.
You authorise us to keep your card on file and to charge it for adjustments and extra charges under these terms.
Commercial account customers are invoiced under clause 11.

We drop off within the 2–3 hour window you choose when you book. A same-day hire is dropped off in a morning window and collected on the same day.
The longest hire is 48 hours from drop-off.
If the skip is held past 48 hours, each extra day is $150, charged automatically.

You must have permission to place the skip where you ask us to put it. This may be from the property owner, the owners corporation or building manager, or the council for a road or verge. Some councils require a permit for a trailer left on the road. Please check with your council.
The skip stands about 1.7 to 1.8m high and 2.1m wide, and is about 4.1m long including the drawbar. Tell us the height clearance of any car park when you book.
You must give us clear, safe access at drop-off and pick-up. We may refuse to place the skip anywhere we consider unsafe or likely to cause damage.
If we can't drop off or collect because of no access, a blocked bay, low clearance or similar, we charge a $150 wasted trip.

You must only load the waste type you booked. Each price includes the weight allowance you choose at booking (500kg, 750kg or 1,000kg, or as shown in Prices & fees for your waste type). The maximum load for any skip is 1,000kg.
Each booking includes a full 1,000kg allowance unless you choose a lighter load. Over a lighter allowance we charge $80 per 100kg or part, or $50 for green waste and recycling, based on the tip's weighbridge docket.
A clean construction and heavy skip takes one material only (bricks, concrete or soil). Other loads are re-rated to the mixed or construction waste price. Heavy loads must be filled no higher than the marked fill line. Any load over 1,000kg is unloaded on site, and we charge a $150 return trip.
If the waste doesn't match the type you booked, such as bricks in a household skip or general rubbish in a recycling skip, the job is re-rated to the correct waste type price plus a $50 admin fee.
The lid must close. If it doesn't, the driver levels the load or leaves the excess on site, and we charge a $95 attendance fee.
Mattresses are $170 each, car tyres $140 each, and polystyrene or insulation is charged at cost plus 20%.

We don't accept liquids, asbestos, chemicals, paint, gas bottles or other hazardous waste. Food waste is accepted in general waste skips only.
If we find items we don't accept, we leave them on site or return them to you, and charge $150 handling plus any disposal cost.
If we suspect asbestos, the load is quarantined and removed by a licensed contractor at cost, plus $250.

We photograph the skip when it's placed and its contents at pick-up, and keep a photo of the weighbridge docket.
If an adjustment applies, we text you the details with the photos and docket.
We charge the adjustment to your card on file 24 hours after we send it, unless you dispute it in that time by replying to the text or emailing us.
If you dispute an adjustment, we won't charge it until we've reviewed the evidence with you.

Cancellations more than 24 hours before drop-off are free.
Cancellations within 24 hours of drop-off are $75. Cancellations after the skip has been dispatched are $150.
An exact delivery time, an early start before 7am or a Saturday service is $60.

Don't move or tow the skip.
Keep the lid closed and locked when the skip isn't being loaded, and don't let others use it.
You're responsible for loss of or damage to the skip caused by misuse, overloading or unauthorised moving while it's on hire. Fair wear and tear is excepted.
We're responsible for damage we cause when placing or collecting the skip.

We give rubbish removal a fixed price from the photos and description you send us.
If the volume or type of waste on the day is different from the photos, we'll agree a new price with you before we load.
You must give us safe access to the waste and let us know about any heavy, sharp or hazardous items.

Accounts need a credit application and ABN check. Non-strata companies need a director's guarantee.
Every job needs a work order or purchase order number, and strata jobs need the strata plan number.
Accounts are invoiced monthly on 14-day terms. We may pause bookings on an account that is 30 days overdue.
Trade accounts keep a card or direct debit on file.

If you show us a current written quote from another skip bin business that services your address, we'll beat its total price by 5%.
The quote must be for a comparable service: the same skip size, waste type, weight allowance and hire period, including delivery and collection.
The offer applies before you book, to retail bookings only, and can't be combined with account discounts or other offers.
It applies to same-day and 48-hour hires. It excludes promotional, introductory or online-only prices.
We may decline to beat a quote that is below our cost of providing the service.

Nothing in these terms excludes, restricts or modifies any right or remedy you have under the Australian Consumer Law.

We collect your details to deliver the service, take payment and contact you about your booking.
Our job photos are of the skip and its contents. We avoid photographing people's faces and number plates.
Our privacy policy explains how we handle your information.

We review our prices each June, before tip rates and the waste levy change on 1 July. The price confirmed at booking applies to that booking.
These terms are governed by the laws of New South Wales.